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Privacy Policy

Last Updated: December 19, 2025

Effective Date: December 19, 2025

This Privacy Policy applies to the website https://freebillcreator.com/ (the "Website" or "Service") owned and operated by Publicize360 ("FreeBillCreator," "we," "us," or "our"). This Privacy Policy describes how we collect, use, share, and protect the personal information you provide when using our free business document generation tool, as well as your rights regarding your information.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Service.

1. INFORMATION WE COLLECT

We collect several types of information from and about users of our Service, including:

1.1 Information You Provide Directly

When you use our document generation tool, we collect the following information that you voluntarily provide:

User Account Information:

  • Full name
  • Email address
  • One-Time Password (OTP) data for authentication

Business Information:

  • Company name and business name
  • Company address, city, state, country, and PIN code
  • Business contact details (phone number and email)
  • GST Identification Number (GSTIN)
  • Business PAN number
  • Company logo (uploaded image files)

Customer/Recipient Information:

  • Customer email addresses and phone numbers
  • Send-to name and email addresses
  • Sender email and company email addresses

Document Metadata:

  • Invoice numbers
  • Document sent dates and times
  • Download count and download timestamps

IMPORTANT NOTE: We do NOT store the contents of your invoices, including line items, amounts, prices, tax calculations, or generated PDF files. Only the invoice number is stored for reference purposes.

1.2 Information Collected Automatically

When you access our Service, we and our third-party service providers automatically collect certain information, including:

Technical Information:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device type and operating system
  • Referring/exit pages and URLs
  • Date and time stamps of access
  • Clickstream data

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Required for the Service to function properly (login sessions, OTP verification)
  • Analytics Cookies: Help us understand how users interact with our Service through Google Analytics

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

1.3 Information Collected by Third Parties

Our third-party service providers (hosting, analytics, email services) may collect information as described in their respective privacy policies:

  • Hostinger (Hosting & Email Services)
  • Google Analytics (Website Analytics)

These third parties may collect IP addresses, browser information, device information, and usage data in accordance with their own privacy policies.

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

2.1 To Provide and Maintain Our Service

  • Authenticate your identity using OTP-based login
  • Generate and deliver business documents (invoices, estimates, purchase orders, POS receipts)
  • Store your business information for faster document creation
  • Track document delivery and download statistics
  • Provide customer support and respond to your inquiries

2.2 To Send Transactional Communications

  • Deliver OTP codes for account access (mandatory)
  • Send document delivery notifications
  • Provide service-related announcements

2.3 To Send Marketing Communications

IMPORTANT NOTICE: By using our Service and entering your email address to receive OTP codes, you will automatically receive marketing content embedded within the OTP email. This marketing content may include:

  • Compliance tips and best practices
  • Product updates and new features
  • Promotional offers and announcements
  • Educational resources for business owners

Marketing to Your Customers: By using our Service to send documents to customers/recipients, you acknowledge and agree that we may contact those recipients directly via email to inform them about our services. You represent and warrant that you have obtained necessary consents from your customers to share their contact information with us for this purpose.

The frequency of marketing emails corresponds to your usage of the platform - you will receive marketing content each time you log in and request an OTP.

2.4 To Improve Our Service

  • Analyze usage patterns and trends
  • Conduct research and analytics
  • Develop new features and functionality
  • Monitor and analyze Service effectiveness

2.5 To Ensure Security and Prevent Fraud

  • Detect, prevent, and address technical issues
  • Protect against fraudulent, unauthorized, or illegal activity
  • Enforce our Terms of Service

2.6 To Comply with Legal Obligations

  • Respond to legal requests and prevent harm
  • Comply with applicable laws and regulations

3. LEGAL BASIS FOR PROCESSING (GDPR & DPDPA)

If you are located in the European Union or India, we process your personal information based on the following legal grounds:

  • Consent: You have given explicit consent for us to process your personal information for specific purposes (e.g., marketing communications)
  • Contract: Processing is necessary to perform our contract with you (providing the document generation service)
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our Service, preventing fraud, and ensuring security
  • Legal Obligation: Processing is necessary to comply with applicable laws and regulations

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

4.1 With Service Providers

We share information with third-party service providers who perform services on our behalf:

Hosting Provider (Hostinger):

  • Stores all user data, business information, and customer data
  • Located in: [Hostinger data center location]

Email Service Provider (Hostinger):

  • Delivers OTP codes and marketing emails
  • Processes email addresses for delivery purposes

Analytics Provider (Google Analytics):

  • Receives anonymized usage data, IP addresses, and browsing behavior
  • Used to analyze website traffic and user interactions

These service providers are contractually obligated to use your information only to provide services to us and must maintain appropriate security measures.

4.2 With Your Customers/Recipients

When you use our Service to generate and send documents, we share the following information with your designated recipients:

  • Documents you create (invoices, estimates, etc.)
  • Your business information (as included in the documents)
  • Email communications on your behalf

Additionally, we may independently contact your customers to inform them about our services, as disclosed in Section 2.3 above.

4.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to:

  • Comply with a legal obligation, court order, or subpoena
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

4.4 Business Transfers

If Publicize360 is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. DATA RETENTION

5.1 Account and Business Data

We retain your account information, business details, and customer/recipient data indefinitely or until you request deletion by contacting us at privacy@freebillcreator.com.

5.2 OTP Codes

OTP codes are automatically deleted from our systems 10 minutes after generation or upon successful verification, whichever occurs first.

5.3 Usage Logs

Download counts, sent dates, and usage analytics are retained indefinitely for business analytics and service improvement purposes.

5.4 Legal Retention

We may retain certain information for longer periods if required by law, to comply with legal obligations, resolve disputes, enforce our agreements, or for legitimate business purposes.

IMPORTANT NOTE: Currently, our Service does not provide an automated account deletion feature. However, you may request deletion of your account and associated data by contacting us at privacy@freebillcreator.com. We will process deletion requests within 30 days, subject to legal retention requirements.

6. DATA SECURITY

The security of your personal information is important to us. We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction:

Security Measures Include:

  • HTTPS/SSL encryption for all data transmission
  • Access controls restricting data access to authorized personnel only (founders/owners)
  • Regular automated backups of all data
  • Secure authentication using OTP-based login (no password storage)
  • Hosting infrastructure with security protections provided by Hostinger

Important Limitation: While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.